Password Assistance 

If for any reason you've forgotten your password, simply click on the Forgot your password? link under the "Log In" information to your account and follow the instructions. We'll refresh your memory in no time. If you decide to change your password, simply sign in under your current user name and password and then click on the Change password link.

Order History 

Once you are a registered user on the Upper Deck Store, and you've actually placed a sales order, you can track your order's history by clicking on the View my order history link. In order to use this function, however, you must be signed in to your account. To register, just click on the Login link at the top of this page and follow the simple instructions. When your order ships, you will receive an email giving you the tracking number of your shipment. If you have canceled an order with our Customer Service department, your order will still show, but with no shipment history.

Update Your Information 

If you decide to change any of your current information, including billing or shipping addresses or personal data, simply sign into your account and click on the Change personal information link.

Address Book 

Use our Address Book feature to create separate listings for all your friends and family. This service saves the name and shipping information for you. Next time you make a purchase, you can ship the order to your home, office or any name on your Address list. You can also set up Special Occasion Reminders for each of the listings you create. You will be reminded in advance with an e-mail that includes some suggested gift selections. Upper Deck values your privacy and we will not contact any of your recipients directly.

UDRewards Programs 

The Upper Deck Rewards program has been discontinued. The online auctions will be available until 1/31/09. At that time, all unused UDRewards points will be converted to one-time use coupons good at www.store.upperdeck.com. An e-mail will be sent by 2/28/09 to the e-mail address in the system at that time. If you need to change your e-mail address, please login and change it at: http://www.upperdeck.com/login.aspx.